Frequently Asked Questions — Oggon Office Chairs

For 8–10 hour days, choose a high-back mesh chair with adjustable lumbar support — the Marcoos (adjustable headrest, synchro mechanism, class 4 hydraulic) and Victoria (3D armrests, multi-lock recline) are our most fully adjustable options. For shorter sittings or compact desks, the Irish mid back is the value pick.

Look for adjustable lumbar support, seat height that lets your feet rest flat, and a backrest that reclines to about 120 degrees. A high-back ergonomic mesh chair fits most people with lower-back discomfort. Our complete guide, How to Fix Back Pain From Sitting, walks through the full setup.

Mesh backs allow continuous airflow and stay noticeably cooler in Indian summers, which makes them the better daily choice for rooms without air conditioning. Leatherette (Rios, Marley, Alexander, Charmer) gives a premium executive look and a softer feel — ideal for cabins and client-facing spaces.

BIFMA certification means the chair has passed independent laboratory tests for structural strength, stability and durability under years of daily load. It is the clearest evidence that a chair is built to commercial standards rather than assembled to a price.

Most Oggon chairs support up to 120 kg. Each product page lists the exact capacity, seat dimensions and hydraulic class for that model.

UPI, credit and debit cards, net banking, EMI and Cash on Delivery. Paying online is the fastest way to confirm your order — prepaid orders are packed and dispatched first, and you save 7% with code PAYONLINE7.

Yes, COD is available across most Indian pincodes with a small handling fee. Online payment avoids the fee and gets priority dispatch.

Yes. Oggon Enterprises is a GST-registered Mumbai business (GSTIN 27HJBPK0675N1ZQ). Add your GSTIN at checkout or in your bulk enquiry and we issue a proper GST tax invoice so your business can claim input credit.

Yes, EMI options are available at checkout on eligible cards. The available tenures are shown at payment.

Delivery is free across India — Mumbai, Delhi, Bengaluru, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad and most regional cities and towns. You can check availability for your pincode on any product page.

Orders are typically dispatched within 24–48 hours of confirmation and delivered in 3–7 business days depending on your location. You receive tracking as soon as your chair ships.

Oggon chairs arrive largely pre-assembled. Final setup takes about 10 minutes with the included tools, and step-by-step assembly videos are on our Assembly Videos page.

Every Oggon chair carries a 3-year warranty covering the frame, hydraulic gas lift and mechanism, supported directly by Oggon Enterprises in Mumbai. Full terms are on our Warranty Policy page.

If something is wrong with your order, contact us with photos within the window described in our Return and Cancellation policy and we will repair, replace or resolve it. Damage in transit is covered — report it within 48 hours of delivery.

Call or WhatsApp +91 81695 38264, or email support@oggon.in. We respond within 24 business hours.

Yes. As a Mumbai-based manufacturer we supply startups, corporates, co-working spaces and institutions across India — with tiered corporate pricing from 5 chairs up, GST invoice and e-way bill, phased delivery and a dedicated account manager. Start on our Bulk Orders page.

Bulk pricing starts at just 5 chairs. Larger orders unlock deeper discounts and custom options — 25+ chairs qualify for negotiated enterprise pricing and flexible payment terms.