100% secure transaction
Safe & Secure Payments
on Oggon.in
All payments on Oggon.in are processed by Razorpay — one of India's most trusted payment gateways — using industry-standard encryption and security protocols. We accept UPI, cards, net banking, wallets, and EMI.
Payments Processed by Razorpay
We use Razorpay as our payment gateway — a company trusted by over 8 million Indian businesses and regulated by the Reserve Bank of India.
About Razorpay
Razorpay is one of India's largest and most trusted payment processing companies. It is licensed by the Reserve Bank of India (RBI) as a Payment Aggregator and adheres to PCI DSS (Payment Card Industry Data Security Standard) compliance. When you pay on Oggon.in, your payment is processed entirely on Razorpay's secure platform — not on our servers.
How You Can Pay on Oggon.in
We accept the following prepaid payment methods at checkout. All options are processed securely through Razorpay. Cash on Delivery is not available on Oggon.in.
UPI
India's fastest payment method — instant, secure, and free.
Debit & Credit Cards
All major Indian and international cards accepted.
Net Banking
Direct bank transfer from all major Indian banks.
Mobile Wallets
Pay using popular Indian digital wallets.
EMI
No-cost and low-cost EMI on select cards and BNPL options.
Cash on Delivery — Not Available
To protect our customers and ensure delivery integrity, we currently do not offer Cash on Delivery on Oggon.in.
Money Back — Before Dispatch
We want you to shop with complete confidence on Oggon.in. Here is our straightforward cancellation and refund commitment.
Cancel Before Dispatch — Full Refund
If you wish to cancel your order before it has been dispatched from our warehouse, you are entitled to a full refund of the amount paid. No deductions, no questions asked.
Security Features on Every Transaction
These security measures are applied automatically by Razorpay on every payment made on Oggon.in.
SSL / TLS Encryption
All data between your browser and our website is transmitted using SSL/TLS encryption — the same standard used by banks. You will see a padlock icon in your browser address bar on every page of Oggon.in.
PCI DSS Compliance
Razorpay is PCI DSS Level 1 compliant — the highest level of payment card security certification. Your card details are processed and stored by Razorpay, not by Oggon Enterprises.
We Do Not Store Card Details
Oggon Enterprises does not store, access, or have visibility into your full card number, CVV, or bank credentials. All sensitive payment data is handled entirely by Razorpay's secure systems.
Two-Factor Authentication (2FA)
Most payment methods on Razorpay require OTP or PIN verification as an additional security layer — meaning only you can authorise a payment even if your card details were somehow accessed by a third party.
Fraud Detection
Razorpay operates automated fraud detection systems that monitor transactions in real time. Suspicious transactions may be flagged, declined, or require additional verification to protect you.
RBI Regulated
Razorpay is authorised by the Reserve Bank of India as a licensed Payment Aggregator, operating under RBI's Payment and Settlement Systems Act, 2007 and related guidelines.
256-Bit SSL Encryption
All pages on Oggon.in are served over HTTPS with 256-bit SSL encryption — the industry standard for secure online transactions.
PCI DSS Level 1
Our payment gateway Razorpay holds PCI DSS Level 1 certification — the highest level of compliance in the payment card industry.
RBI Authorised
Razorpay is licensed and regulated by the Reserve Bank of India as a Payment Aggregator under the Payment and Settlement Systems Act, 2007.
Step by Step — Your Payment Journey
Here is exactly what happens from the moment you click "Place Order" to when your payment is confirmed.
You Click "Place Order" on Oggon.in
Your order details are recorded on Shopify's secure servers. You are then redirected to the Razorpay payment screen where you select your preferred payment method.
You Enter Payment Details on Razorpay's Secure Page
Card details, UPI ID, or banking credentials are entered on Razorpay's PCI DSS compliant platform. Oggon does not see or receive this information at any point.
Your Bank Verifies the Payment
For most payment methods, your bank sends an OTP to your registered mobile number or requests PIN confirmation. This two-factor step is managed directly between Razorpay and your bank.
Payment Confirmed — Order Placed
Once your bank approves the payment, Razorpay notifies Oggon.in and your order is confirmed. You receive an order confirmation email within a few minutes at your registered email address.
Your Order Is Processed and Dispatched
With payment confirmed, our team processes your order and dispatches it within 1–2 business days. You receive a shipping confirmation email with your tracking number.
Common Payment Questions
This can occasionally happen when a payment is processed by your bank but the confirmation signal between Razorpay and Oggon.in is delayed. Please wait 30–60 minutes and check your registered email including the spam folder. If you still have not received confirmation, email us at support@oggon.in with your bank transaction reference number and we will investigate immediately.
Your card details are entered directly on Razorpay's payment page — not on Oggon.in itself. Razorpay is PCI DSS Level 1 certified and regulated by the Reserve Bank of India. Oggon Enterprises does not receive, store, or have access to your card number, CVV, or banking credentials at any point.
Yes. If your return is approved under our Return and Refund Policy, the refund is processed to your original payment method. Refund timelines vary by payment method — UPI refunds typically take 2–3 business days, card refunds 5–7 business days, and net banking refunds 3–5 business days. Please read our full Refund Policy for complete details.
To protect both our customers and the integrity of every delivery, we currently accept prepaid payments only. We accept UPI, debit and credit cards, net banking, wallets, and EMI options — all processed securely through Razorpay. If you have any concern about paying online, you are welcome to contact us at support@oggon.in or WhatsApp us at +91 96533 61187 before placing your order.
If a payment fails at the Razorpay stage, no money leaves your account and no order is placed. Occasionally a bank may show a temporary hold on your account for a failed transaction — this is released automatically by your bank within 3–7 business days. Oggon does not receive any funds for failed transactions. If you see a deduction for a failed payment that is not released, please contact your bank directly with the transaction reference.
EMI options may be available on select credit cards and BNPL products through Razorpay at checkout. Availability depends on your card issuer's eligibility criteria and the order value. EMI terms, interest rates, and eligibility are determined entirely by your card issuer or BNPL provider — Oggon has no role in EMI approval or terms. Please check with your bank for EMI eligibility before placing an order.
Do not share OTPs with anyone — including anyone claiming to be from Oggon. Oggon and Razorpay will never call you to ask for an OTP, CVV, or PIN. If you receive an unsolicited OTP or payment request linked to an Oggon transaction you did not initiate, do not approve it and contact your bank immediately. You may also email us at support@oggon.in to report it.
Have a Payment Query?
Our team is available to help with any payment related question. Please share your Order ID or payment reference for the fastest resolution.
📞 Customer Care: +91 96533 61187 | Mon–Sat, 10 AM – 6 PM IST
