Service support
How Can We Help You Today?
Policies, warranty claims, returns, order tracking, and FAQs — everything you need is right here. And if you still need us, we're always a message away.
✉️ Email Us at support@oggon.inEverything You Need to Know
Warranty Policy
Learn what's covered — mechanism, hydraulic gas lift, lumbar support, armrest adjustments. Submit a claim directly from this page.
Functional Parts CoveredCancellation & Refund Policy
Free cancellation before shipping. 7-day no-questions-asked return policy. Refunds processed within 5–7 business days.
7-Day ReturnsShipping & Delivery Policy
Free pan-India delivery. Maharashtra in 1–3 days. Most of India in 3–5 days. Remote areas in 6–8 days. Fully trackable.
Free Delivery AlwaysPrivacy Policy
How we collect, use, and protect your personal data — fully compliant with India's Digital Personal Data Protection Act, 2023.
DPDP Act 2023 CompliantTerms & Conditions
The complete legal agreement governing your use of Oggon.in — covering purchases, payments, liability, and dispute resolution.
Governed by Indian LawBulk & Corporate Orders
Special pricing for 5+ chairs. Flexible payment terms and dedicated account management for businesses and startups.
Special Corporate PricingWhat Would You Like to Do?
Submit Warranty Claim
Fill the claim form on our warranty page
Track My Order
Enter your Order ID to check live status
Request a Return
Email return@oggon.in within 7 days
Cancel My Order
Email cancel@oggon.in before dispatch
Corporate Enquiry
Bulk pricing and dedicated support
General Support
Any question — email support@oggon.in
Most Asked Questions
Once your order is dispatched, you will receive an SMS and email with your AWB tracking number. You can also track your order directly on our Track Your Order page →
The Oggon warranty covers all functional and mechanical components — including the seat mechanism, hydraulic gas lift, lumbar support adjustment, armrest adjustment, castor wheels, and headrest mechanism. Physical damage, fabric wear, and cosmetic issues are not covered. Read the full Warranty Policy →
Yes. We offer a 7-day no-questions-asked return policy from the date of delivery. The product must be in its original condition with packaging intact and untampered. Actual shipping cost will be deducted from your refund. Email return@oggon.in to begin your return.
Maharashtra and nearby states get delivery in 1–3 business days. Most of India including Delhi, South India, and Central India receives orders in 3–5 business days. Remote areas including North-East India, J&K, Andaman, and Lakshadweep receive delivery in 6–8 business days. All orders ship free. View full Shipping Policy →
Orders can be cancelled for free before dispatch. Email cancel@oggon.in or WhatsApp us at +91 96533 61187 with your Order ID. Once dispatched, cancellation is not possible but you may return the product within 7 days of delivery. View Refund Policy →
Please contact us within 48 hours of delivery at support@oggon.in with your Order ID, a description of the damage, and clear photos or a short video. Genuine transit damage is fully covered — we will arrange a free replacement or complete refund with zero deductions.
Yes, COD is available on select pincodes across India — confirmed at checkout based on your delivery address. A small COD handling fee may apply on certain orders. For faster processing and priority dispatch, prepaid payment is recommended.
All Oggon chairs are delivered in flat-pack boxes with all components, hardware, and a step-by-step assembly manual included. Most models can be fully assembled in 15–20 minutes without any special tools.
Yes, absolutely. The Oggon warranty applies to all products purchased through our authorised platforms — Amazon (Sold by Oggon), Flipkart (Sold by Oggon), JioMart (Sold by Oggon), and Oggon.in. Email warranty@oggon.in with your order details and issue description to submit a claim.
Yes. We offer special pricing for bulk orders of 5+ chairs with dedicated account management and flexible payment terms. Email support@oggon.in or WhatsApp +91 96533 61187 for a custom quote. View Bulk Order Page →
Choose How You'd Like to Connect
Email Support
For order queries, returns, tracking, and general questions. We respond within 24–48 business hours.
✉️ support@oggon.inFastest way to reach us. For quick queries, order updates, and product questions. Mon–Sat, 10AM–7PM.
💬 +91 96533 61187Phone
Call us directly for urgent queries. Available Monday to Saturday, 10AM to 6PM IST.
📞 +91 96533 61187Right Email, Faster Resolution
General Support
support@oggon.inOrder queries, tracking, product questions, anything at all
Warranty Claims
warranty@oggon.inFunctional issues — mechanism, gas lift, lumbar, armrest
Return Requests
return@oggon.inInitiate a 7-day return — include your Order ID and reason
Order Cancellations
cancel@oggon.inCancel before dispatch — always free, no questions asked
Privacy & Data Requests
privacy@oggon.inDPDP Act 2023 rights — data access, correction, deletion
Bulk & Corporate Orders
support@oggon.in5+ chair special pricing and dedicated account management
Still Couldn't Find What You Need?
Our support team are real people who genuinely care about helping you. Reach out and we'll get back to you personally.
Service support — frequently asked questions
Quick answers related to this page.